Warranty

Prices:

Prices are subject to change without notice. 
We offer discount prices monthly.
For current pricing and discount information please call our  number: 
 
(866) 835-3448   TOLL FREE
(847) 647-1088   LOCAL PHONE
(847) 647-0507   FAX

We accept only company/certified checks, money orders and COD's.
Also VISA/MASTER CARD

Warranty:

North Star TeleCOMMHit Corp. offers a 2 year warranty. 

All repairs are labeled with a tamperproof warranty sticker and date of repair. 

If sticker is tampered with or removed, the warranty is voided.

We round the date of repair to the end of the month printed on your repaired equipment (check your warranty sticker) regardless of exact date (e.g. 15 Sep 2000), so your warranty is valid to the end of the printed month (30 Sep 2001).

Shipping:

North Star TeleCOMMHit Corp. uses United Parcel Services or FedEx if customer requires.
   

RETURN POLICY 

 

IF you are unsatisfied within 30 days of delivery, we'll refund your money. After Returns for refund will be charged a 20% restocking fee and must be returned within 7 days in new and re-saleable condition with all manufacturer's boxes, brochures, and warranty cards.  

Customers may cancel any orders before shipment has been made. Cancellation requests after we have shipped and before customer has received product(s) will be charged freight. The customer must then return the product freight pre-paid with the original packaging unopened to receive a full refund on the goods minus freight. Insuring goods is the customer's responsibility.  

Shipping & Handling is never refundable. Shippments back to us must be paid and insured by the buyer under all circumstances. Shippments from us to the buyer will be paid by us via UPS Ground or FedEx (regardless of how the initial order was shipped eg. Overnight, 2nd Day, etc.., we will ship regular surface) under circumstances where the items were received initially defective. For replacement items due to size or fitting, customer must pay freight only one way.

Suggested Replacement Items for previously discontinued or out of stock goods are not guaranteed to encompass all the features and value points of the previous good.  The customer must do their own research to insure that they are buying what they need or want.

We do not guarantee delivery.  Delivery gurantees are assumed by the shipping company.   We can only ship via your request.  We do not take responsibility for late shippments due to UPS delivery error or errors by other shipping companies.  There are no refunds due to errors of this nature.

PRIVACY POLICY

North Star TeleCOMMHit does not sell, rent, exchange or otherwise disclose our mailing list or information about our site visitors.

North Star TeleCOMMHit does not track visitors to our web site. Our site captures limited information about visits to our site, but we use this information only to analyze general traffic patterns (e.g. what pages are most/least popular) and to perform routine system maintenance.

If you choose to email us and provide personally identifiable information about yourself, we will not use the information for any purpose other than to respond to your inquiry.

Information such as address, zip code, phone number, email, etc. we use to complete your transaction ONLY, it is not used for any other purpose.

Please Contact us with any other concerns or questions.

 
Thank You,

North Star TeleCOMMHit  Sales Team 

     

TeleCOMMHit is not affiliated with Avaya, Cisco, NEC, Nortel, Polycom, Rolm, Spectralink, or any other telephone manufacturer. Any brand names listed on this site are trademarks of their respective companies and are used for the purpose of determining product compatibility only. TeleCOMMHit makes no claims of affiliation or alliance with any of these manufacturers.